Delivery Shipping Policy

SHIPPING AND DELIVERY INFORMATION

We are dedicated to providing the best shipping options for our customers across the United States. Each day, we deliver to numerous locations, striving to maintain the highest level of service.

Order Fulfillment Timeframe:

  • Processing Time: Orders typically process within 1-2 business days.
  • Shipping Options:
    • FedEx: Delivery usually within 2-6 business days.
    • USPS: Delivery typically within 3-8 business days.
    • Other Carriers: Delivery expected within 5-12 business days.

Important Notes:

  • Cancellation Policy: Orders can only be canceled before they are shipped. Once a package is in transit, cancellation is not possible.
  • Extended Delivery Times: Shipments to Hawaii, Alaska, Guam, Puerto Rico, or other locations may take an additional 1-2 weeks beyond the quoted shipping times.

For detailed delivery inquiries or assistance, please contact us via email at sale@itopteng.com.